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Watersun Swimwear customer testimonials


Our committment is to provide the best service for you. We will do anything to assist you. We will ship your garments so you will receive them where possible the next day and if there is anything you wish to change or return, there are no questions, 1 year to return, and immediate re- shipping for free. Simply try your swimwear on in the comfort of your home.

Dear Watersun Swimwear,
It happens few and far between these days, where a companies level of service is beyond expecations. However, the service that I have received from 'Watersun' from start to finish of my transaction has been amazing! I purchased the item, and the next day it arrived! The return policy was also very impressive and I wont hesitate to purchase from your site again. Thank you for such a pleasureable online shopping experience. Thanks! Katherine
Dear Watersun Swimwear,
I recently purchased a Watersun D+ Tie Front Ring Trim Ruched Halter Top from your website and I just have to say that it is by far the best bikini I have ever owned. Being a busty girl, shopping for bikinis can be an absolute nightmare - nothing fits properly and I end up going home disappointed and empty-handed. Any larger bikini tops are always ugly or completely cover you up, which I also do not like. So when I found the range on your website specifically for D+ women, I was elated! I now have a great, attractive, supportive garment just like the one I've been looking for since the start. Thank you! Jenna
Dear Watersun Swimwear,
I was so surprised and delighted to receive my xxxx from you. The colours matched my new swimwear completely. Your website is very easy to use and your sizing guide is spot on. The swimwear fits beautifully. Once again, many thanks for the lovely surprise. Warm regards, Tonia
Dear Watersun Swimwear,
just wanted to let you know that I received my parcel of Watersun goodies today, and I love them all! Thank you so much for such wonderful service. I'm sorry I missed your call the other night - I unexpectedly had to go out. I really appreciate your attention to my order, and will definitely be ordering from you again, for myself and for my daughters. Thanks again from a very happy customer :) Kind regards, Wendy
Dear Watersun Swimwear,
I have recently ordered a pair of one piece bathers and also a tankini. After having a baby, I was not feeling confidant at all about getting into a swimsuit. However I found your website and the products are great. The size chart is quite a good guide and the initial quality and prompt delivery of products are great. I am yet to wear my new bathers in public but my husband assures me they look flattering. I have recommended you to my mothers group and already another Mum has ordered bathers and a throw over type coverall. So just wanted to say thankyou for this excellent Australian business. Temika
Dear Watersun Swimwear,
I just got your email about everything regarding the refund. Honestly it would not be a problem at all for me to send the garments back. Honestly you guys have been completely amazing with customer service. Even though the swim wear didn't fit i have had an incredible experience with you guys! I thank you for all your trouble!!!!! keep up the amazing customer service and please let me know if you need me to send the swimsuit back. I apologize for any inconvenience i have caused you! Ann
Dear Watersun Swimwear,
I thought I would take the time to let you know how grateful my Husband and I are for the fantastic product and service we received from you. I am 28 and live on the beach but I have only gone swimming once in 5 years. The reason being is that I could not find a modest pair of bathers that didn't make me look like a Granny or a ....... As I have a F cup and I am only short the only choice was a bikini as one piece bathers never fitted me all over so rather than having fun in the sun I was obsessed with making sure I wasn't exposing myself. Until I saw your Ada Contour Bathers on Today Tonight. I couldn't believe it a pair of Bathers that didn't flaunt all the things I wanted to hide. So I ordered a pair of Ada Contours Bathers but was extremely sure that they would join the masses of never worn bathers in my draw. I have never ordered anything over the internet so I had douts of them arriving anyway. But just one day it took for them to arrive and then I tried them on. I couldn't believe it they looked fantastic my husband and I couldn't believe it. Thanks to you I am going to enjoy this summer, words can't explain how grateful my Husband and I am. I will recommend your products to everyone I know. They will all be shocked to see me in the water. Thanks again, B
Dear Watersun Swimwear,
Thank you once again for your help l am truly impressed by your efforts. I have the list of stores that stock Watersun and ADA and as l live on the Gold Coast will endeavour to shop around locally to see what they have in stock. Please let me know if "one pieces" become available on line at any time. Many thanks Chris
Dear Watersun Swimwear,
Thank you so much for your wonderful customer service! Jill
Dear Watersun Swimwear,
Thank you for your care and interest. I received my bikini today and I am pleased with your colour choice. The sizes fitted well also. I can add this costume happily to my collection. I also loved the Jungle fabric from last season. Thanks again! Packaging was delightful! Annthea
Dear Watersun Swimwear,
Thank you so much for the gift certificate. Your service is exceptional. I am already spreading the word. Thanks Lynn
Dear Watersun Swimwear,
Hope you have been keeping well. I attach my posting receipt for all items returned to you for refunding. Many thanks for sending the smaller pants they were perfect. I look forward to your email when your new stock goes online. In the meantime many thanks for everything you made the experience of shopping with Watersun a pleasure. Take care and keep well. Lisa.
Dear Watersun Swimwear,
I sent you an sms on Tuesday, maybe I sent it to the wrong number sorry. I received it finally on Tuesday, I have no idea how long they had it in reception, but I went every day and asked if any package had arrived for me! Language barriers huh! Thanks so much for all of your assistance and I love the bathers they are fantastic :) Thanks, Anna
Dear Watersun Swimwear,
Yes thank you sooo much! You beat me to it! I just opened my email to let you know that the parcel arrived this morning.....so happy! I've tried it on and its sitting with all the clothes ready to go into the suitcase. Can't wait to try it out in Hawaii. Thanks so much for all your efforts and a beautifully presented parcel. Kind regards Kate
Dear Watersun Swimwear,
Just a thank you for your fabulous watersun brand and website. Shopping for bathers couldn't get any easier or quicker. I'm so happy with my purchases and your service and will be recommending your site to friends. kind regards Lou
Dear Watersun Swimwear,
Thank you so much. That's amazing! I truly appreciate you getting it to me by Monday. Well done to the team at watersun for superb service. Cheers Alexandra
Dear Watersun Swimwear,
I do find your customer service really fantastic! My first order arrived and I love it. I have my wedding coming up in xxxx and as we're getting married on the reef out of xxxx I wanted to have some nice stuff to wear. I'm going to place another order now as I saw more gear was on special! Thanks again for all your help, I will continue buying your products because it's hart to find great togs that fit properly, and I know these do. (And I just love togs!) Cheers Mate, Alison
Dear Watersun Swimwear,
Thanks very much, your service has been very efficient, timely and professional in every aspect. Thanks again Kind regards Donna
Dear Watersun Swimwear,
The swimmers arrived yesterday and are awesome! They are really elegant. The only thing is... the eggshell ones with the mesh cross over... don't fit me at the bust. Can I send them back to you and get the eggshell in the rouched side halter (the same one I bought in the licorice)? That style is really flattering particularly with the higher back. Is that OK? Cheers, Emily
Dear Watersun Swimwear,
you guys have been awsome and your customer service is the best. Keep up the good work, you have one very satisfied customer here. Regards, N
Dear Watersun Swimwear,
thats fine- i do understand and thanks for letting me know :) i recieved the order the other day and was so happy with the pieces and the quality totally exceeded my expectations. Clearly the friendly and prompt service is another great attribute of your company- I will definately be purchasing from you again. I just need to exchange my bottoms for one size smaller as your sizes are quite generous which is great! Would i be able to come into the thomastown store to do that? Or do i need to send it? Also i would really love to try on your red bikini on the front of the brochure. Thanks for your help- i really appreciate it Natasha
Dear Watersun Swimwear,
Thank you for taking to time to organise this it does make for a much simpler transaction. Also, thank you for your excellent customer service and correspondence. I will be sure to tell my friends about Watersun's great range of swimwear and also your efficient service. Natalie
Dear Watersun Swimwear,
received my swimwear last night and I love it. thanks Kim
Dear Watersun Swimwear,
Thankyou, I have received my new bikini and it is an excellent fit, very happy. R
Dear Watersun Swimwear,
No problems at all! Thanks so much - I have recommended your lovely bathers to all my friends and work colleagues Kind Regards, Kate
Dear Watersun Swimwear,
Hi I am writing to say how thrilled I was at the service and efficiency at receiving my first 2 orders with u.The way the goods were packed the quality and whole process was fantastic.I have been telling my girlfriends about ur site and I will certainly be using u again. Keep up the good work very user friendly site Kind regards Alex
Dear Watersun Swimwear,
Wow- what a great bathers you have (i will buy again) many thanks leanda
Dear Watersun Swimwear,
Hi, I have received my order and just wanted to thank you - love the product and they way it was packaged! Deb
Dear Watersun Swimwear,
I just wanted to take the time to tell you how much I appreciate your wonderful customer service. You are a treasure and a delight to deal with and an asset to your company. It's not very often you come across someone who will go out of their way to help you. I have told so many people what you did and gave them your website details, so hopefully some more business will be coming your way. Once again, thank you so much and I definitely will be buying from you again in the future. Many, many thanks, Tanya
Dear Watersun Swimwear,
Thankyou so much for responding so quickly! I love your swimsuits, the shops have such horrible choices! When do your last orders close as I may order another one? Belinda
Dear Watersun Swimwear,
Hi There, I received 2 pairs of swimmers yesterday and I love them!!! The only problem is the tops are to big : ( I've checked on the website and it says you have them in stock in the smaller sizes. I'm going to express post them back, so you'll receive them tomorrow. I'd like to exchange them for the XS-8 please. Thanks again, I've told everyone about your website, I love it! Kind Regards, Lauren
Dear Watersun Swimwear,
Just letting you know that I got my bikini and it's great. It was a bit diffrent than expected due to computer graphics but not in a bad way. Thanks for everything. will keep you in mind for future and will refer the site on to friends as well. Have a great Christmas and New Year Natalya
Dear Watersun Swimwear,
Thanks very much, I did not expect a refund and appreciate it.
Dear Watersun Swimwear,
You have been extremely helpful in correcting this and again I appreciate it. These things happen. No need for further discounts. Many thanks. Kind Regards, Nadine
Dear Watersun Swimwear,
The bikini arrived this morning, and it's fantastic, so thank you very much! I love everything about it and it fits perfectly. Thank you also for the nice wrapping. Have a good break, Regards, Ann.
Dear Watersun Swimwear,
MANY thanks for your prompt replies to my emails!! What a LOVELY surprise I got early this morning .. I've tried it on and it's perfect! (phew!) I'm so thrilled with my purchase, your service and the whole experience of shopping online with Watersun that I DEFINITELY will be recommending your site to my friends and also will be certainly shopping again. Thank you so much Regards Sue
Dear Watersun Swimwear,
I put an order in online yesterday and I have already received it today!! Fantastic !! I've even put in another order today...I'm really happy with my purchases. Just thought you would like to know. Cheers Natasha
Dear Watersun Swimwear,
Thanks for your quick response !! Like I said, I'm extremely happy with my purchases, and I already have another order on its way... and will definitely shop with you again. Really nice to see some people still have great customer skills. Have a great day Tash
Dear Watersun Swimwear,
Thanks so much for your call y'day. I've never had such personal treatment! I do actually feel quite special - and i had a tremendous xxxx xxxx so it made all the difference to my depressing day! : >) Speak to you later today. Thanks Amanda
Dear Watersun Swimwear,.
Hello. xxxx Hope this helps. In the meantime I have ordered more bathers and my daughter, son's girlfriend and I are sooo happy with the products received. They are sooo beautiful and of good quality. I am also very happy with the service and quick delivery so far. Regards, Simone
Dear Watersun Swimwear,
Thank you. Thanks again ... excellent customer service. Felicity
Dear Watersun Swimwear,
I received my bathers order yesterday and I just wanted to let you know that I am very happy with the product, but not only that I was super impressed with the fast delivery and the lovely packaging it came in!! I will do all my bathers shopping with you from here on in. Thanks! Sharon
Dear Watersun Swimwear,
As always, fantastic turn around time! Well done watersun team! Susan
Dear Watersun Swimwear,
Just a quick note, to say I love my new costume. Its a perfect fit, well made and I'll be buying more and telling my friends. Thanks Francesca
Dear Watersun Swimwear,
Thankyou very much for this. Such a professional company - I will be using you again and recommending you to friends. Thanks again! Look forward to receiving my replacement order. Amanda
Dear Watersun Swimwear,
Today I have received my purchase from you. I have ordered a watersun one piece mesh bandeau in eggshell, and I love it. I am so happy with this purchase. I was worried about the sizing, but the costume is absolutely perfect, and the fabric and design is fantastic. This is the best bathing suit I have ever owned; very happy customer!! LOVE IT!! Mary
Dear Watersun Swimwear,
See you just keep getting better?!! haha Thankyou very much. I will keep recommending you to all my friends and family. All the very best with the business during these hard times, Temika
Dear Watersun Swimwear,
OH MY GOD ! absolutely loved my bathing suit is was fantastic ! I love it!! Thank you so much for the awesome service provided I know where I'll be coming back to get all future swimsuits!!! Shona Very Satisfied Customer of Watersun!!
Dear Watersun Swimwear,
I was looking on your website for Maternity Swimwear.and from what I could see there wasn't any. Perhaps next time you do a swimwear photo shoot for Maternity things you could actually use people who are pregnant, instead of the models that are used this time. It's nice to see what it actually looks like with a bump. Thanks Claire
Dear Watersun Swimwear,
I recieved my item yesterday. Thank-you so much for your help. Have a nice day. Stacey
Dear Watersun Swimwear,
That's fine and thank you.....good service by the way. Regards Jill
Dear Watersun Swimwear,
I have recieved my new swimmers and I am very happy with the purchase, thank you for the voucher, cheers from a happy customer sheree
Dear Watersun Swimwear,
what wonderful service, thank you so much, I will be recommending your website and products to all my friends. Kind Regards Carla
Dear Watersun Swimwear,
Thanks xxx You can tell her that I had an AWESOME customer experience with Watersun. About 5 years ago I was in a shop and a watersun rep was in there assessing stock. Anyway I was looking for a bandeau bikini top which were nowhere to be found at the time, I spoke to the rep as they had this particular bikini in an amazing fabric.. but just not in the style I wanted.. so.. she took down my measurements and had a bikini made to order for me!! How nice is that??? J
Dear Watersun Swimwear,
i would like to say thank you for all your time and effort with my online order. Seeing as its been mailed back and fourth a few times,plus a few phonecalls and e mails,i would like to say i am very happy with my cozzie,and very happy with the level of customer service that I recieved. cheers,happy weekend to you all michelle
Dear Watersun Swimwear,
THANK YOU SO MUCH for the fast shipping! Amy
Dear Watersun Swimwear,
Hi I would like to commend you on your incredibly fast and very helpful service. I received my bathers yesterday afternoon. Thankyou, they're great. Regards Pam
 
 


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